Due to the extensive organization involved with touring, a cancellation fee may be applicable to compensate for costs and lost revenue. Once a booking is made the following cancellation fees will apply:
■ 29 – 42 days 40% of Fare
■ 28 – 14 days 60% of Fare
■ 13 – 7 days 80% of Fare
■ 6 – 3 days 90% of Fare
■ 2 – 0 days 100% of Fare
If you fail to join a tour, join it after departure, or leave it prior to its completion, no refund can be made. The above cancellation fees are in addition to fees which may be levied by travel agents or third party tour and transport operator cancellation fees. It is necessary to reconfirm tours 48 hours prior to travel – failure to do so may result in the booking being cancelled and fees charged.Please note: Tour partner and accommodation provider cancellation fees may vary from the above and are subject to change at any time. .
CHANGES TO BOOKINGS
In the event of a booking alteration (such as a name change or date change),Everglades Adventure Tours and our third party tour operators, reserve the right to charge a fee where applicable
CONDITIONS OF TRAVEL
Everglades Adventure Tours reserves the right to alter the route or itinerary of any of its tours and arrange alternative carriers to those advertised if necessary. No refunds will be given in these circumstances or in the event of any delay, curtailment or alteration of a trip resulting from any cause including severe weather conditions or mechanical failure. Components of trips are weather dependant and EAT cannot be held liable if trip components are not available on the day of travel. EAT can not guarantee pick up or drop off times and is not liable for passenger failure to connect with other services or any associated costs resulting from such delays. We accept no responsibility for loss or damage to personal belongings or baggage.The Aboriginal and Hand Made components of our tours are subject to cultural conditions. Participants may be absent due to cultural commitments with minimal prior notification and Everglades Adventure Tours reserves the right to amend the itinerary in these circumstances with no obligation to refund. Where an Aboriginal guide is unavailable or passenger numbers are below 10 an Everglades Adventure Tours guide will lead the cultural experience.
MINIMUM PASSENGER NUMBERS
Tours require a minimum number of passengers to operate. Minimum passenger numbers differ between tours and operators and are subject to change at any time. In circumstances where minimum numbers are not reached an alternative may be offered or a smaller vehicle used. If a tour is cancelled due to minimum passenger numbers not being reached, passengers will be offered an alternate tour option or be provided with a full refund
